Privacy Policy

Effective Date: January 15, 2025

At Opal Shinee, your privacy is of utmost importance to us. We are committed to protecting your personal data and ensuring a transparent, secure, and personalized shopping experience. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us. By using www.opalshinee.com, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal data to improve our services and provide you with a seamless shopping experience. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses, and payment details.
  • Transaction Details: Information related to purchases, such as product selections, payment methods, and order history.
  • Website Interaction Data: Information about your browsing behavior, including pages visited, time spent on our site, and preferences, collected via cookies and similar technologies.
  • Device Information: Details about the device you use to access our website, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To process, fulfill, and ship your orders, and to notify you of the status of your purchase.
  • Personalized Experience: To customize your shopping experience by offering tailored recommendations and content.
  • Communication: To send you order confirmations, promotional offers, newsletters, and updates about our products and services.
  • Site Optimization: To analyze user behavior and improve our website’s functionality, layout, and content.
  • Fraud Prevention: To ensure the security of our platform and detect any unauthorized activities.

We process your data lawfully, fairly, and transparently in compliance with applicable data protection laws.

3. Data Security

We implement advanced security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption: All sensitive data is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Secure Servers: Data is stored on secure servers with access controls and monitoring.
  • Regular Audits: Periodic security reviews and updates to identify and address vulnerabilities.

Despite our best efforts, no security system is completely foolproof. We encourage you to take precautions to safeguard your personal information.

4. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected.
  • Comply with legal, tax, and regulatory requirements.
  • Resolve disputes and enforce our policies.

Once the retention period expires, your data will be securely deleted or anonymized.

5. Your Rights

As a valued customer, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Under certain circumstances, request the deletion of your data.
  • Objection: Object to the processing of your data for specific purposes, such as marketing.
  • Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us at contact@opalshinee.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and improve user experience.
  • Remember your preferences and shopping cart details.
  • Analyze website traffic and monitor performance.
  • Deliver targeted advertising based on your preferences and browsing behavior.

Cookie Management: You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

7. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties for the following purposes:

  • Order Fulfillment: Sharing with payment processors and shipping providers to complete transactions.
  • Analytics: Collaborating with analytics providers to understand user behavior and improve our website.
  • Legal Compliance: Disclosing data to comply with legal obligations, regulations, or court orders.

All third-party partners are required to use your information solely for the purpose of providing their services to Opal Shinee.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. The most current version will be posted on this page with the updated “Effective Date”. Continued use of our website signifies your acceptance of these changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

  • Email: contact@opalshinee.com
  • Phone: (207) 512-8123
  • Address: 469 Litchfield Rd, Farmingdale, Maine (ME), 04344

Thank you for trusting Opal Shinee. Your privacy and security are important to us, and we are committed to providing you with a secure and enjoyable shopping experience.